Terms & Conditions

1. About these terms

These terms apply when you use makhanchormedia.com and when you hire Makhanchor Media (“we”, “us”) for any service. By using the site or accepting a proposal from us, you agree to them. If a signed proposal, statement of work or agreement says something different, that document applies for that engagement.

2. Our services

We provide performance marketing services, which can include Meta and Google ads management, ad scripts and hooks, video editing and creatives, funnels, landing pages and checkouts, WhatsApp and email follow-up, AI automations and tracking, audits of your existing offer and pitch, and strategy and reporting. The exact scope, deliverables, timelines and fees for your engagement are set out in your proposal.

3. The free Growth Audit

The Growth Audit is currently free and comes with no obligation to buy anything. If we start charging for audits, we’ll show the price before you book. Our findings and recommendations are our professional opinion, based on the data you share with us. They are not a promise of results.

4. Fees and payment

• Fees are as stated in your proposal or invoice. GST is charged extra at the applicable rate.
• Pay only by bank transfer (NEFT, RTGS or IMPS) to the Makhanchor Media bank account printed on your invoice. We don’t accept UPI, cash, cards, wallets or any other payment method.
• A payment counts as made once the full invoice amount reaches our account.
• Monthly retainers are billed in advance, at the start of each billing month, unless your proposal says otherwise.
• Invoices are due within 7 days of the invoice date.
• If a payment is late, we may pause work until it is cleared. Paused time doesn’t extend your paid period.
• Once work has started, fees are non-refundable. See our Refund Policy.

5. Paying safely

We will never ask you to pay to a personal account, a UPI ID or a QR code, and our bank details won’t change by email, call or WhatsApp message. If anyone asks you to pay another way, don’t pay. Email hi@makhanchormedia.com to check first.

6. Ad spend

You pay your ad budget directly to the ad platforms (such as Meta and Google), from your own ad accounts and payment methods. It is separate from our fees. We don’t hold or spend your money unless we agree to that in writing. Any charges, credits or refunds from a platform are between you and that platform.

7. No guaranteed results

Marketing results depend on many things we don’t control, including your offer, price, market, budget, competition, platform algorithms and your sales process. So we don’t guarantee any specific number of leads, sales, revenue or return on ad spend. Projections, calculator figures, benchmarks and example scenarios on our site or in our proposals are estimates, not promises.

8. What we need from you

• Accurate information, and timely access to the ad accounts, pages, tools and data we need.
• Feedback and approvals within the agreed time. Delays on your side can delay delivery.
• Lawful offers and claims. You are responsible for your products, for every claim in your ads and pages, and for holding any licence or registration your business needs — for example RERA registration for real estate projects, or SEBI registration for investment advice.
• Only content you have the right to use — logos, videos, testimonials, music and images.
• Following each ad platform’s advertising policies.

9. Ad platforms and accounts

We work in your accounts with your permission. Platforms can reject ads, limit delivery or restrict accounts for reasons outside our control. If that happens, we’ll help you appeal, but we can’t guarantee the outcome and we aren’t responsible for a platform’s decisions.

10. Intellectual property

• Once you have paid in full, you own the final deliverables we make specifically for you, such as scripts, creatives, landing pages and copy.
• We keep ownership of our own tools, templates, methods, code and know-how. Where any of these are part of your deliverables, you get a permanent licence to use them in your business.
• We may show work we did for you, and its results, in our portfolio — but only with your permission.

11. Confidentiality

We each keep the other’s confidential information private — including business data, customer lists, pricing and performance figures — and use it only for the engagement. This continues after the engagement ends.

12. Ending the engagement

• Retainers run month to month until either of us ends them with 30 days’ written notice by email.
• We may end or pause the engagement straight away if invoices stay unpaid for more than 15 days, or if we’re asked to do something unlawful or against platform policy.
• When the engagement ends, you pay for the notice period and for work already done, and we hand over your final deliverables and account access.

13. Limitation of liability

We aren’t liable for indirect or consequential losses, such as lost profits, lost revenue or the outcome of ad spend. Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.

14. Indemnity

You agree to cover us for claims, losses and costs that arise from your products, offers, claims or content, or from your breach of the law or of these terms.

15. Using this website

Please don’t misuse the site — for example by trying to break its security, copying it in bulk or sending spam through its forms. The site’s content, design and logo belong to Makhanchor Media.

16. Governing law and disputes

These terms are governed by the laws of India. If a dispute comes up, we’ll first try to settle it by talking it through for 30 days. If we can’t, the courts in Bengaluru, Karnataka have exclusive jurisdiction.

17. Changes and contact

We may update these terms. The version on this page applies from its “Last updated” date. Questions? Email hi@makhanchormedia.com.